Discover Exciting Opportunities at Genpact Virtual Drive for Voice Process (Hindi + English) in Hyderabad
Are you ready to unleash your potential with Genpact, a global leader in professional services? Join our virtual drive and be part of a dynamic team that thrives on innovation and continuous learning.
Responsibilities:
- Respond promptly to customer queries and concerns in both Hindi and English.
- Assist in data collection for account recovery.
- Maintain a thorough understanding of client processes and policies.
- Troubleshoot customer issues and escalate product bugs when necessary.
- Provide exceptional customer service while exhibiting critical thinking and analysis skills.
| Details | Values |
|---|---|
| Company Name | Genpact |
| Job Role | Associate |
| Vacancy | Not Disclosed |
| Qualification | Graduation |
| Salary | 2.25-2.5 LPA |
| Experience | 0-3 years |
| Job Location | Hyderabad |
| Job Type | Permanent Role |
Job Details:
- Event Date: 17th April 2024
- Time: 4 PM to 6 PM
- Location: Hyderabad
- Shifts: Flexible with any shifts
- Work Module: Work from office
Zoom ID: [Genpact Virtual Drive Zoom ID](https://genpact.zoom.us/j/3064784491)
Qualifications:
Minimum qualifications
- Any graduate (except law) with proficiency in Hindi and English.
- Freshers are welcome.
Preferred qualifications:
- Previous experience in customer service (chat/email/voice).
- Strong probing and analytical skills with a customer-centric approach.
- Ability to work flexible schedules, including weekends.
Company Overview:
Genpact is a global professional services firm focused on digital transformation, leveraging digital technologies and data analytics to drive business outcomes. With a commitment to diversity, inclusion, and innovation, Genpact offers a dynamic work environment where talent thrives.
Join Us:
Don’t miss out on this opportunity to embark on a rewarding career journey with Genpact. Register for the virtual drive using the Zoom ID: [Genpact Virtual Drive Zoom ID](https://genpact.zoom.us/j/3064784491)
For more information about Genpact, visit our website at www.genpact.com and follow us on LinkedIn, Twitter, YouTube, and Facebook.
**Note:** Genpact does not charge fees for job applications or participation in the hiring process. Beware of scams requesting payment for application processing or equipment/training purchases.
Role Details:
Role: Voice / Blended - Other
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre
Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Employment Type: Full Time, Permanent
Key Skills:
- English
- Hindi
- BPO
- Blended Process
- Customer Service
- Inbound/Outbound Calling
- Freshers
- International BPO
About Genpact:
Genpact (NYSE: G) is a global leader in digital transformation, combining lean principles, design thinking, analytics, and digital technologies to create competitive advantages for our clients. With over 77,000 employees across more than 20 countries, we deliver disruptive business outcomes through intelligent operations.
Join Genpact and be part of a team that shapes the future of professional services.
0 Comments