Exciting Opportunity for Customer Care Executives at 24/7.ai, Bengaluru
Join Our Team and Elevate Your Career in Customer Service!
About Company:
At 24/7.ai, we specialize in AI-driven customer service solutions that redefine the way businesses interact with their customers. Through innovative chatbots and artificial intelligence technologies, we deliver personalized and satisfying customer experiences. Our deep vertical expertise combined with human insight enables us to provide tailored solutions across various industries.
Located in Prestige Tech Park, Bengaluru, Karnataka, India, we are committed to leveraging the power of AI and human intelligence to create seamless and efficient customer service experiences. Join us as we revolutionize the customer service landscape and set new standards for excellence in the industry. Learn more about our solutions and discover how 24/7.ai is transforming customer service for businesses worldwide.
Job Description:
Are you passionate about providing exceptional customer service? 24/7.ai is currently seeking dedicated individuals for the role of Customer Care Executive in our International Voice Process team. As a Customer Care Executive, you will be responsible for handling calls from customers across various countries, including the U.S, UK, Canada, and Australia. Whether it's product and service support or technical assistance, you'll play a crucial role in resolving customer queries and issues.
| Details | Values |
|---|---|
| Company Name | 24/7.ai |
| Job Role | Customer Care |
| Vacancy | 30 |
| Qualification | Inter/Degree |
| Salary | 2.75-4LPA |
| Experience | Freshers/EXP |
| Job Location | Banglore |
| Job Type | Permanent Role |
Skills Required:
- - Excellent verbal and written communication skills
- - Strong logical reasoning and analytical abilities
- - Ability to interact effectively with customers and address service-related inquiries
- - Willingness to work in rotational shifts, including night shifts (US timings)
Benefits:
- - Two-way cab facility
- - Life insurance coverage
- - Medical insurance benefits
- - Access to world-class facilities including cafeteria, gym, sports arena, amphitheater, and theme-based break-out zones
Role Details:
- - Role: Customer Retention - Voice / Blended
- - Industry Type: BPO / Call Centre
- - Department: Customer Success, Service & Operations
- - Employment Type: Full Time, Permanent
- - Role Category: Voice / Blended
Key Skills:
- - Customer Care
- - Inbound Process
- - Customer Service
- - Voice Process
- - Customer Relationship Management
**If you are really interested, you can share resume to below HR whatsapp number**
HR WhatsApp Number: For inquiries or to apply, contact us via call or WhatsApp at 8951070964.
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